Leasing Consultant
4 weeks ago
We are seeking a highly motivated and customer-focused Leasing Consultant to join our team at Equity Residential. As a Leasing Consultant, you will play a critical role in marketing our communities and providing exceptional customer service to our residents.
Key Responsibilities
- Market our communities through effective lead generation and follow-up strategies
- Provide exceptional customer service to enhance residents' experiences and maintain the overall appeal and functionality of our properties
- Proactively respond to sales leads, promote the community by addressing resident needs and providing information on availability, pricing, location, and amenities
- Invite and schedule prospective residents for community tours, employing effective selling techniques to close deals
- Support community marketing efforts by positively influencing online presence, offering input on advertising campaigns
- Effectively explain lease provisions and community policies, ensuring comprehensive move-in activities and conducting orientations for new residents
- Ensure resident satisfaction and loyalty through prompt communication and proactive issue resolution
- Efficiently manage leasing documents, process payments, and ensure completion of move-in procedures
Requirements
- High School diploma or equivalent
- Valid Driver's License required if employee will operate a motorized vehicle (e.g., car, golf cart) in their role. This varies by location.
- Computer literacy and effective communication skills
- Knowledge of federal and state apartment housing laws
- Availability to work a flexible schedule, including weekends
- Office team employees, with limited exceptions, are required to use their own Smartphone to perform certain aspects of their job
Bonus Qualifications
- Experience in leasing, sales, or hospitality
- College degree or coursework
About Us
At Equity Residential, we are committed to creating thriving communities where people can live, work, and play. We strive to provide the best in apartment living, speak boldly about new ideas for innovation, and inspire creativity in the way we work together. Our portfolio of high-quality properties in urban growth markets provides homes where people most want to live, work, and play. We have the best people in the business, as evidenced by our employee engagement scores and customer loyalty ratings. That's why our employees say they are proud to work at Equity, a company that gives our residents a place where they can Live Remarkably, and offers a culture where our employees have the opportunity to thrive.
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