Master Technician

Master Technician Job Description

AutoNation is a leading automotive retailer in the United States, offering innovative products, exceptional services, and comprehensive solutions to empower our customers to make informed decisions for their needs. With a network of dealerships nationwide, we provide a wide range of new and used vehicles, customer financing, parts, and expert maintenance and repair services.

Key Responsibilities:

• Perform vehicle repair and maintenance as assigned in accordance with dealer and factory standards to drive customer loyalty.
• Communicate with the Parts Department and Service Advisors regularly to effectively manage production and customer communication.
• Diagnose the cause of any malfunction and perform repair, if authorized by the customer.
• Conduct multi-point inspections to make appropriate recommendations to ensure safety and reliability of customer vehicles.
• Document work performed on each vehicle on the repair order.
• Maintain an inventory of normal technician's tools not normally inventoried by the Service department as "special tools."
• Keep abreast of factory technical bulletins and participate in factory-sponsored training classes as appropriate.
• Provide an exceptional customer experience to drive loyalty.

Performance Metrics:

• Targeted production.
• Targeted sales.
• Targeted Customer Satisfaction Index.

Requirements:

• High School diploma or equivalent.
• 2+ years of experience as an automotive technician.
• Automotive technical training (varies based on store needs).
• Attention to detail.
• Organization and follow-up skills.
• Valid in-state driver's license and have and maintain an acceptable, safe driving record.

Opportunities for Career Growth:

• Master-Certified Technician.
• Service Advisor.
• Service Management.

Exciting Benefits and Perks:

• Competitive compensation and 401k matching.
• Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
• Exclusive RX Pet program offering discounts on medications.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers.
• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide.

AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply.

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