Receptionist - The Reserve at East Longmeadow

3 days ago


Longmeadow, Massachusetts, United States LCB Senior Living, LLC Full time
Job Details

We are seeking a skilled Receptionist to join our team at The Reserve at East Longmeadow, a community of LCB Senior Living, LLC. As a Receptionist, you will be the first point of contact for residents, visitors, and staff, providing exceptional customer service and administrative support.

Key Responsibilities:
  • Promote the mission and values of LCB Senior Living, LLC to residents, visitors, and staff.
  • Represent the community in a professional and courteous manner, interacting positively with potential residents, family members, and professionals.
  • Handle incoming telephone calls and visitors in a pleasant and courteous manner, providing clerical support and representing the community in a professional manner.
  • Perform administrative tasks, including filing correspondence, sorting mail, recording guest meal charges, and maintaining resident safety sheets.
  • Coordinate front desk activities, maintain the front desk in a neat and orderly manner, and respond to emergency situations.
  • Attend required in-service training sessions and orientations, and respond to residents' needs in a courteous manner.
Requirements:
  • High school diploma or GED preferred.
  • Requires six months to one-year prior reception experience in an office environment, with typing or word processing experience preferred.
  • Ability to handle all incoming telephone calls and visitors in a pleasant and courteous manner, provide clerical support, and represent the community in a professional manner.
  • Ability to respond calmly to emergency situations, communicate in English both orally and in writing, and provide excellent customer service.
What We Offer:
  • Great benefits starting from Day One (Full-Time).
  • Health, vision, dental, and 401k.
  • PTO - Paid Time Off.
  • Work with an amazing team.
  • Possibility for tuition reimbursement.
  • Rewarding role working with seniors.


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