Delivery Support Associate
1 week ago
About the Role:
Ashley Furniture HomeStore is currently seeking a highly motivated and customer-focused Driver Helper to join their team. As a key member of the delivery team, the successful candidate will play a vital role in ensuring the safe and efficient delivery of goods to customers' homes.
Key Responsibilities:
- Conduct thorough physical inspections of products to identify any damaged goods prior to delivery.
- Assist the driver in compiling all necessary paperwork for the delivery of goods to customers.
- Perform touch-ups and repairs as needed on products.
- Prepare and load delivery trucks safely to ensure the secure transportation of goods.
- Communicate and document any customer concerns to the Distribution Center Support team.
- Maintain a high level of cleanliness and organization within the distribution center area.
- Unload and safely place products in customers' homes, ensuring a positive and hassle-free experience.
- Take ownership of customer satisfaction, addressing any concerns or issues directly or by assisting other team members.
- Collaborate with other employees to achieve company goals and objectives.
- Participate in focus groups, safety meetings, and other location meetings to contribute to a positive and productive work environment.
- Report any violations of company policies or the misappropriation of company assets.
- Perform other related duties as assigned by management.
Requirements:
- Ability to communicate effectively in the English language, both verbally and in writing.
- Ability to carry out instructions and tasks with minimal supervision.
- Demonstrated customer focus and commitment to delivering exceptional customer service.
- Ability to maintain a high level of physical activity throughout the shift, including bending, stooping, reaching, standing, and walking.
- Ability to work in various indoor and outdoor climates.
About Us:
Ashley Furniture HomeStore is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, veteran status, or any other protected characteristic.
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