Healthcare Advocate

4 days ago

Oakland, California, United States Asian Health Services Full time
Job Description

We are seeking a highly motivated and detail-oriented Patient Navigator to join our team at Asian Health Services. The successful candidate will play a critical role in facilitating access to healthcare services, ensuring seamless patient experiences, and promoting cultural sensitivity.

About the Role:

  • Foster strong relationships with patients, community members, and healthcare providers to ensure effective communication and care coordination.
  • Conduct patient financial screenings to determine eligibility for various payment sources, including County Medical Services Program (CMSP), Medicare, Medi-Cal, Healthy Families, and other programs.
  • Assist patients in completing forms and applications for payment programs, following up on pending status as needed.
  • Provide advocacy for AHS patients/members due to government welfare reform and immigration policies.
  • Conduct medical history intake interviews for all patients, including new patients, newborn infants, and perinatal patients.
  • Develop and maintain contacts and working relations with staff at other organizations serving the Asian immigrant community, representing AHS in various community forums and meetings.
  • Coordinate and participate in health education materials development, creating educational resources for diverse audiences and conducting outreach activities to promote awareness and understanding of healthcare options.

Requirements:

  • High school diploma and four years of relevant work experience or college degree and two years of work experience in a health setting.
  • Ability to speak or read/write in Vietnamese.
  • Strong interpersonal and communication skills, both oral and written.
  • Innovative problem-solving abilities, with the capacity to adapt to changing situations and priorities.

Salary:$57,817.50 - $60,157.50 per annum

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