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Bilingual Customer Support Specialist

2 months ago

Dallas, Texas, United States Mass Markets Full time
Position Overview

We are seeking dedicated Customer Service Representatives to provide exceptional support for both commercial and public sector clients. This role involves handling inbound inquiries, assisting with help desk operations, and managing back-office processing tasks.

Key Responsibilities
  • Deliver outstanding customer service to a diverse clientele.
  • Assist with technical support inquiries and troubleshoot issues effectively.
  • Engage with customers through various communication channels.
  • Collaborate with team members to enhance service delivery.
Qualifications

The ideal candidate will possess strong communication skills in Spanish and have a passion for helping others. Experience in a call center or customer service environment is preferred.

Why Join Us?

At Mass Markets, we value our employees and strive to create a supportive work environment. Join our team and contribute to our mission of providing top-notch service to our clients.