Head of International HR Operations

1 week ago


Fremont, California, United States Service Global Full time
Job Type and Requirements

Job Type: Full Time
Salary: Competitive salary

As a champion of Service Global's culture and values, the Global HR Head is strategic to growth and critical to establishing Service Global as employer of choice and, in parallel, preferred partner of choice for our customers. You will contribute to efforts to lead and build functional excellence in human resources through effective management of people, processes and programs. You will have shared vision and excitement to solve unique and evolving supply and demand problems of modern workforce supply chain with employee welfare at core.

Required Skills and Qualifications:
  • Strong business and financial acumen, including strong problem-solving skills, critical thinking, and business analysis skills.
  • Experience helping global organizations scale, and cultivating relationships globally.
  • A belief in a "People-first" approach to build teams and drive effective performance across the organization.
  • Thrives in a fast-paced technology environment, demonstrating agile leadership in ambiguous and unstructured problem-solving scenarios.
  • A learning mindset and willingness to try new approaches, incorporating different viewpoints and ideas, while still sharing and drawing upon your areas of expertise.
  • Experience in managing a full-time and on-demand workforce, understanding the nuances of expectations from HR functions from different talent levels and talent types.
  • Experience in monitoring Key Results (OKR) and effective use of governance models to drive outcomes with help of KPIs scorecards and metrics.
  • Exceptional communication and relationship building skills. Highly collaborative style and desire to work as a team with a results-driven approach.
  • Bachelor's degree with 15+ years of HR / HRBP experience in roles of increasing complexity and scope. You are a subject matter expert, with demonstrated experience in coaching and development, organizational design and overall talent management, benefits, and compensation.
  • Global Exposure to different geographies is preferred.
  • HR certification such as PHR, SPHR or GPHR is a plus.

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