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Service Technician
2 months ago
Job Summary:
The Service Technician role is responsible for building high-impact relationships with our customers and ensuring our products, equipment, and services represent our brand each day.
Key Responsibilities:
- Perform maintenance, sanitation, repairs, and lab sampling on Primo water vending machines while adhering to quality and safety standards.
- Respond to service calls in a timely manner and close service requirements with accuracy and precision.
- Responsible for loading equipment parts and managing inventory.
- Daily pre-trip inspection and maintain cleanliness of vehicle.
- Collects all cash/coins within designated retail markets and vending locations.
Customer Service Focus:
Serve as a Primo brand ambassador by nurturing quality relationships with existing and potential new customers, being knowledgeable about our products and services, and providing exceptional customer experiences.
Requirements:
- Exceptional customer service and communication skills.
- Strong mechanical aptitude and ability to use diagnostic tools.
- Ability to use application-based handheld devices.
- Excellent planning, time management, organization, and problem-solving skills.
- Basic math skills proficiency.
- Ability to frequently lift and/or move up to 50lbs.
- Ability to stand for prolonged periods of time when servicing equipment.
- Valid Driver's License and ability to meet Company driver qualification standards.
- Flexibility to work weekends based on business needs.
Benefits:
At Primo Water Corporation, we offer a comprehensive benefits package designed to support your overall well-being, including:
- Full suite of health benefits, including Medical, Prescription Drug, Dental, Vision, and Life Insurance.
- Income protection, Paid Time off, and Holidays.
- 401(k) Savings Plan with employer contributions.
Company Culture:
We believe in creating healthier lives, healthier communities, and a healthier planet. Our associates have created a rich and proud legacy that goes back well over 100 years. We empower our teams to embrace diversity of thought, solve problems faster, and create innovative solutions that meet our customers' needs now and into the future.
