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Billing Operations Specialist

2 months ago

Connellsville, Pennsylvania, United States Ford Business Machines Full time
Job Overview

We are seeking a dedicated Contract Billing Specialist to enhance our financial operations at Ford Business Machines.

The primary responsibility of this role is to ensure the precision and punctuality of billing processes associated with our contractual agreements. This includes interpreting contract terms, generating invoices, and resolving any billing discrepancies that may arise.

Key Responsibilities:

  • Respond to customer inquiries regarding billing and account status.
  • Establish customer contracts and billing profiles.
  • Generate and distribute invoices accurately.
  • Process customer payments and credits efficiently.
  • Monitor account statuses and balances diligently.
  • Conduct audits of client invoices to verify alignment with contract details.
  • Calculate billing adjustments using specialized billing software.
  • Maintain direct communication with customers about billing schedules and distribution.
  • Deliver exceptional customer service consistently.

Qualifications:

The ideal candidate will thrive in a dynamic, goal-oriented environment and possess:

  • A minimum of 4 years of experience in billing or a related field.
  • Experience with billing and contract setup processes.
  • Strong customer service skills.
  • Knowledge of billing practices and collection methods.
  • Proficiency in MS Office, particularly Excel.
  • Excellent written and verbal communication abilities.
  • Self-motivation and the ability to work independently.
  • Strong organizational skills to manage multiple tasks and meet deadlines.
  • A high level of integrity and a strong work ethic.
  • Meticulous attention to detail.