Logistics IT Manager

5 days ago


Plainfield, New Hampshire, United States FedEx Full time
About FedEx Supply Chain

FedEx Supply Chain, a subsidiary of FedEx Corp., is a leading provider of third-party logistics services. With a proven track record of innovation and operational excellence, we offer a diverse service portfolio that enables commerce for businesses. Our consultative approach optimizes logistics processes, implements innovative technology, and drives continuous improvement.

Job Description

The Customer Technology Consultant is responsible for managing and delivering technical services supporting customers across FedEx Supply Chain business units. This includes overseeing various customer programs, projects, and support activities, ensuring seamless execution and excellent customer satisfaction.

Key Responsibilities
  • Manage onsite and remote IT teams, providing direction and guidance on software development, production support, and systematic reporting.
  • Partner with internal and external customers, corporate IT teams, and business partners to drive project success.
  • Oversee production support processes, including defect identification and resolution, to meet service levels.
Required Skills and Qualifications
  • Bachelor's Degree or equivalent in Computer Science, Information Systems, or related field.
  • 6-8 years of relevant experience in supply chain systems, middleware applications, and client-server applications.
  • Strong knowledge of Microsoft Applications, Supply Chain applications, and structured processes.
  • Excellent communication skills with high verbal and written proficiency.
Benefits

FedEx Supply Chain offers a competitive salary range: $73,235 - $106,097 (midpoint) - $138,959 per year, depending on location and job-related knowledge, skills, education/training, and work experience.



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