Automotive Service Professional
6 days ago
Company Overview
Horne Mazda Avondale is a leading automotive service center seeking an experienced Automotive Service Professional to join our team.
Job Description
We are looking for a highly skilled and motivated individual to perform warranty and non-warranty inspections, diagnostics, maintenance, and repair services on various vehicle makes and models.
Responsibilities
- Correctly troubleshoot customer concerns using the latest administrative and technical tools provided
- Ensure that common courtesy is shown toward all customers you come into contact with
- While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged
- Keep up to date with all technical publications, Service Comm, and Asist terminal operations
- Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time
- Address all original customer concerns before moving onto additional sales
- Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation
- Ensure the customers vehicle is returned as clean, or cleaner than when it arrived
- Participate in any Factory, or in-house sponsored training programs offered to you
- Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy
- Perform any other duties assigned by the Service Manager, ASM or Group Leader
- Always come to work on time, ready to work, and in a clean uniform
Requirements
The ideal candidate will have:
- Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models
- Proven track record of achieving or over-achieving goals
- Outstanding communication skills
- Professional appearance and work ethic
- Great attitude with a high-energy personality
- Superior customer service skills
- Ability to read and comprehend instructions
- Ability to exercise good judgement
- Valid State drivers license and good driving record
Compensation
We offer competitive pay, estimated at $45,000 - $65,000 per year, health, paid vacation, paid holidays, and a professional work environment.
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