Patient Access Advocate

1 week ago


Cobleskill, New York, United States Optum Full time

Unlock your potential with Optum, a global organization dedicated to delivering care and improving health outcomes. As a Patient Access Representative, you'll play a vital role in ensuring patients have an exceptional experience from the moment they interact with our hospital. Your primary responsibilities will include collecting patient demographics, verifying insurance eligibility, and gathering clinical information to process referrals, pre-certifications, and authorizations.

We offer a comprehensive benefits package, including a competitive salary of $16.00 to $28.27 per hour, based on local labor markets, education, work experience, certifications, and location. Our benefits also include a 401(k) Savings Plan, Employee Stock Purchase Plan, Education Reimbursement, Employee Discounts, and Voluntary Benefits such as pet insurance, legal insurance, and LTC Insurance.

The ideal candidate will possess excellent communication skills, be able to engage and effectively communicate with individuals and groups at all levels within the organization, and have strong time-management and organizational skills. A high school diploma or equivalent is required, along with 1+ years of customer service experience and the ability to work full-time (40 hours/week), Monday – Friday. Preferred qualifications include experience in scheduling and authorizations, healthcare experience, and clinical knowledge.



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