Associate Director

2 weeks ago


Brighton, United States YMCA of Greater Boston Full time
Job Summary

The YMCA of Greater Boston is seeking an experienced and passionate Associate Director to join our team. As a key member of our Center Staff, you will be responsible for providing exceptional member service, developing and implementing membership sales strategies, and leading a team of staff to achieve our goals.

Key Responsibilities
  • Provide exceptional member service by exceeding member expectations, including being a good listener, caring about member's well-being, and checking in on their progress.
  • Develop and implement membership sales strategies to meet and exceed monthly and annual membership sales goals.
  • Lead a team of staff to achieve our goals, including training, coaching, and evaluating staff performance.
  • Assist in grass roots marketing, including flyering, tabling, and attending special community events as needed.
  • Perform program and camp registrations, as well as membership sign-ups in our data entry system.
  • Maintain an orderly and neat workspace, and be ready and able to respond to an emergency.
Requirements
  • 2+ years of experience in membership sales, customer service, or a related field.
  • Proven track record of meeting and exceeding sales goals.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Ability to multitask and prioritize tasks effectively.
Benefits
  • FREE YMCA Membership for you and your family.
  • Discount on Specialty Programs like Personal Training and Swimming Lessons.
  • Robust Retirement Plan up to 10%.
  • Health, Dental, and Vision Benefit Package.
  • Vacation and Sick Time.

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