Front of House Team Manager
3 weeks ago
At Chipotle East Wooster Street, we're looking for an exceptional Front of House Team Manager to join our team. As a Front of House Team Manager, you will be responsible for ensuring that our customers receive the highest level of service and have a positive experience while dining with us. This role is a critical part of our team and requires a strong leader who can motivate and guide our front of house staff to provide exceptional service.
Responsibilities:
- Ensure that all front of house staff are trained to deliver exceptional customer service and maintain a clean and welcoming environment.
- Monitor and manage the front of house staff's workload, including scheduling, breaks, and shift changes.
- Develop and implement strategies to improve customer satisfaction and increase sales.
- Work closely with the kitchen team to ensure that orders are prepared and delivered in a timely manner.
- Resolve customer complaints and issues in a professional and courteous manner.
Requirements:
To be successful in this role, you will need:
- A strong leadership and communication skills.
- Experience in a fast-paced customer service environment.
- Able to work well under pressure and manage multiple tasks simultaneously.
- A strong understanding of customer service principles and practices.
What We Offer:
We offer a competitive salary of $45,000 - $55,000 per year, depending on experience. Our benefits package includes health insurance, paid time off, and opportunities for professional growth and development.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, please apply today
Estimated Salary:
$52,500 per year.
As a Front of House Team Manager at Chipotle East Wooster Street, you will have the opportunity to work in a fast-paced and dynamic environment, where no two days are the same. We are looking for someone who is eager to learn and grow with our company, and who is passionate about delivering exceptional customer service.
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