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Customer Service Team Lead

3 weeks ago

Lynchburg, United States Food Lion Full time
Job Overview

As a Customer Service Team Lead at Food Lion, you will be responsible for providing exceptional customer service and leading a team to achieve the highest standards of service. The ideal candidate will have effective communication skills, a strong work ethic, and the ability to work well under pressure.

**Responsibilities:**
- Provide fast, easy, flexible, and friendly service to customers
- Assist in maintaining high levels of customer satisfaction and service standards
- Work collaboratively with colleagues to achieve sales and customer satisfaction goals
- Ensure all store office functions are completed accurately and on time
- Maintain knowledge of store procedures and policies

Requirements:
- High school graduate or equivalent preferred
- Excellent communication and customer service skills
- Ability to learn multiple tasks and technical requirements of the job
- Ability to perform the technical requirements of cashier and service center

The estimated salary for this role is around $42,000 - $55,000 per year, depending on experience and qualifications.