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Retail Customer Service Representative

2 weeks ago


Matthews, North Carolina, United States Food Lion Full time
Key Responsibilities
  • Customer Service: Provide prompt, accurate, and friendly service to customers while engaging them to create a positive shopping experience.
  • Store Operations: Assist the Customer Service Manager and Assistant Customer Service Manager in maintaining standards according to the Front End Standard Practice Manual, maximizing sales through excellent customer service.
  • Additional Tasks: Perform all other duties as assigned, including retrieving shopping carts from the parking lot and cart corrals, ensuring workstations and front-end areas are clean and tidy, and reporting any register malfunctions or cleaning issues.