Telecommunications Infrastructure Lead

4 weeks ago


New York, New York, United States The New York Public Library Full time

The New York Public Library is seeking an experienced Telecommunications Infrastructure Lead to lead the Telecommunications team. The ideal candidate will have a strong background in planning, installing, and maintaining large-scale voice systems. This role requires excellent leadership and communication skills to interface with key business leaders and execute technical implementation.

Key Responsibilities:
  • Provide strategic leadership in planning, deploying, and operating NYPL's telephony environment, including Nortel/Avaya CS1000 and Lucent G3 PBXes, Avaya VoIP handsets, and related systems.
  • Deliver reliable voice calling, voicemail, ACD, and audio conferencing services to patrons and staff.
  • Lead efforts to install and upgrade voice systems to a common VoIP platform.
Requirements:
  • Bachelor's degree in telecommunications, computer systems, or engineering, or equivalent experience.
  • 10 years of experience in planning, installing, and maintaining large (1,000+ handsets) distributed (25+ locations) voice systems.
  • Familiarity with Nortel and Avaya hardware, including VoIP handsets, digital handsets, CS1000 PBXes.

This position offers a competitive salary of approximately $120,000 per year, depending on experience. If you are a motivated and detail-oriented professional with a passion for telecommunications, please submit your application.

This role involves occasional travel within NYC and some flexibility in schedule, but primarily works Monday-Friday, 9-5. The ideal candidate should be able to lift up to 40 lbs and work effectively in a fast-paced environment.



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