Territory Supervisor

Cleantec is seeking a dedicated and experienced Territory Supervisor to join our team. As a key member of our operations team, you will play a vital role in ensuring the seamless functionality of our assigned accounts.

• Supervision: Provide guidance and supervision to team leaders and baseline cleaners to maintain the cleanliness and functionality of our customers' buildings.
• Customer Focus: Prioritize customer satisfaction and maintain positive employee relations by following company policies.
• Team Building: Collaborate with the area manager to build a team of key employees capable of carrying out growth strategies and improving employee relations.
• Performance Evaluation: Conduct annual performance evaluations for staff, setting measurable goals for continuous improvement.
• Employee Management: Report and document all employee issues promptly, including attendance, call-outs, write-ups, and disciplinary actions.
• Budget Management: Maintain budgeted hours for accounts to ensure financial efficiency.
• Safety First: Keep safety materials and SDS sheets up-to-date in accounts.
• Inventory Management: Maintain inventory of all cleaning supplies at each building.
• Equipment Maintenance: Troubleshoot and maintain cleaning products/equipment, such as vacuums.
• Hands-On Help: Be ready to perform cleaning duties in the event of employee absences or customer requests.
• Quality Control: Identify areas of concern in customer buildings through regular inspections and supervise the resolution of deficiencies.
• Customer Satisfaction: Maintain the highest level of customer service and promptly resolve customer issues, always documented in CRM.
• Project Oversight: Set up and oversee project work in customer buildings as needed.
• Reporting: Provide nightly reports of building activity for all staff, following the required format.
• Flexibility: Be willing to perform other duties as requested and assigned.
• Time Management: Check and report all employee hours and make necessary adjustments daily by 10 am.

• Current/Valid Driver's License: You'll need a driver's license to get the job done efficiently.
• Personal Vehicle: Access to your own vehicle to ensure you can reach the sites where your leadership is needed.
• Minimum 1-Year Supervisory/Management Experience: You should have at least one year of supervisory or management experience under your belt.
• Physical Capability: The ability to lift up to 50 pounds is essential to handle various aspects of the role effectively.
• Willingness to Undergo a Drug Test and Background Check: As part of our commitment to a safe and secure work environment, we require candidates to consent to a drug test and background check.

• Health Benefits: Take care of your health with comprehensive health insurance coverage.
• Dental Benefits: Maintain that winning smile with dental coverage.
• Vision Benefits: Keep your eyes on the prize with vision insurance.
• Life Insurance: Gain peace of mind knowing that you and your loved ones are protected.
• 401K: Plan for your financial future with our 401K program.