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AWS Systems Support Specialist

2 months ago

Atlanta, Georgia, United States VeeRteq Solutions Inc. Full time
Job Overview

Position: DOAS Systems Administrator 1

Company: VeeRteq Solutions Inc.

Location: Atlanta, GA

Job Type: Contract

Work Type: Hybrid

Position Summary:

We are in search of a proficient Systems Administrator to enhance our Information Technology division. The successful candidate will possess a solid 3 to 5 years of experience in IT technical support, particularly within an Amazon Web Services (AWS) framework.

Key Responsibilities:
  • Deliver technical assistance to users regarding hardware, software, and application-related challenges.
  • Oversee and sustain AWS servers, ensuring they operate at peak performance and security levels.
  • Manage IT helpdesk operations, addressing user inquiries and resolving technology-related problems.
  • Monitor and diagnose server complications within the AWS ecosystem.
  • Support the deployment and administration of AWS services such as EC2, S3, RDS, KMS, CloudFormation, and CloudWatch.
  • Create and maintain scripts and applications for AWS management utilizing programming languages like Python, Bash, and PowerShell.
  • Collaborate with the IT team to integrate new technologies and enhance existing systems.
  • Ensure adherence to company policies and protocols concerning IT and data security.
Required Qualifications:
  • 3 to 5 years of experience in IT support, managing technical issues related to hardware, software, and applications.
  • Demonstrated experience in an AWS environment.
  • Comprehensive understanding and practical experience with AWS services, including EC2, S3, RDS, KMS, CloudFormation, and CloudWatch.
  • Proficiency in scripting and programming for AWS management (Python, Bash, PowerShell).
  • Exceptional troubleshooting and problem-solving abilities.
  • Experience with IT helpdesk operations and user support.
  • Strong written and verbal communication skills.
  • Ability to work autonomously as well as collaboratively within a team.
Preferred Skills:
  • AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified SysOps Administrator).
  • Experience in network configuration and security.
  • Familiarity with ITIL practices.