Guest Experience Specialist

3 weeks ago


Rosharon, Texas, United States Wingstop Full time

Job Summary: Wingstop is seeking a Guest Experience Specialist to join our team As a key member of our restaurant staff, you will be responsible for creating a welcoming atmosphere for our guests, providing exceptional customer service, and driving sales through effective upselling and suggestive selling techniques.

About the Role: As a Guest Experience Specialist, you will be the face of Wingstop, interacting with guests, answering phone calls, and responding to guest inquiries. You will also be responsible for maintaining a clean and organized work environment, adhering to health and safety standards.

Salary Range: $10-$15 per hour, depending on experience.

Key Responsibilities:

  • Provide exceptional customer service by greeting guests, answering phone calls, and responding to guest inquiries.
  • Taking orders accurately and efficiently while maintaining a positive attitude.
  • Maintaining a clean and organized work environment, adhering to health and safety standards.

Requirements:

  • Ability to work in a fast-paced environment and maintain composure under pressure.
  • Excellent communication and interpersonal skills.
  • Prior customer service experience preferred.

Benefits: Competitive hourly rate, opportunities for advancement, and a fun and supportive work environment.



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