Tri City National Bank Teller Position

3 days ago


Forrest City, Arkansas, United States Tri City National Bank Full time

Overview:

At Tri City National Bank, we're committed to prioritizing customers, building strong relationships, and fostering a sense of belonging. Our team-oriented environment offers exceptional opportunities for personal and professional growth, celebrating success, and providing excellent benefits along the way. We believe in delivering unparalleled customer service and providing the right banking solutions to help fulfill financial dreams and contribute to community growth.

As a Bank Service Representative, you'll play a vital role in delivering exceptional customer experiences while embodying the Tri City National Bank brand. If you're passionate about making a meaningful impact and align with our mission, value continuous learning, and embrace adaptability, we invite you to apply.

Responsibilities:

  • Process customer transactions in accordance with Bank policy, e.g., deposits, withdrawals, payments, and cashing checks.
  • Refers bank products and services to new and existing customers, embodying the Tri City brand and creating an unparalleled customer experience.
  • Acquire working knowledge of Bank's products, services, regulations, and procedures.
  • Maintain control of cash drawer, balance, and process all supporting documentation.
  • Effectively respond to customer inquiries regarding account product, services, and general information while adhering to Banks policies.
  • Project a professional image, including attitude, dress, and communication with customers and team members.
  • Consistently contribute to a cohesive team environment by demonstrating superior interpersonal skills, such as empathy, respect, and humility, while interacting positively with customers and team members.
  • Perform all other duties as assigned.

Qualifications:

  • High school education or equivalent knowledge of several subjects in order to express complex thoughts clearly in writing, perform mathematical calculations, and deal effectively with professionals and managers within and outside the Bank.
  • Demonstrate a high degree of customer service, including effective communication skills, sensitivity, judgement, and initiative.
  • Ability to handle high stress situations and maintain a high level of energy is essential.
  • Previous cash handling experience preferred.
  • Knowledge of departmental policies and procedures.
  • Ability to maintain the confidentiality of customer knowledge and data.
  • Ability to apply what is learned in training and on-the-job to execute daily work functions.
  • Ability and willingness to travel to other locations and work weekends as needed.


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