Banking Operations Specialist
7 days ago
Southwest Heritage Bank, formerly known as Bank 34, has a long history of commitment to excellence in customer service. Our mission is to provide a wide range of banking products and services that meet the diverse needs of our customers. With a focus on building long-term relationships, we strive to create a positive and supportive work environment that fosters growth and success.
Job Summary
We are seeking a talented individual to fill the position of Relationship Banker. As a key member of our team, you will play a vital role in promoting bank products and services, building customer relationships, and driving business growth. Your expertise in cash handling, customer service, and sales techniques will enable you to effectively manage customer interactions and resolve issues efficiently.
Duties and Responsibilities
- Build and maintain strong relationships with customers to promote bank products and services.
- Analyze customer needs and develop personalized solutions to meet their financial goals.
- Collaborate with cross-functional teams to drive business growth and improve customer satisfaction.
- Process transactions, including deposits, withdrawals, and transfers, while ensuring accurate and timely completion.
- Stay up-to-date with industry trends and regulatory requirements to maintain compliance and achieve business objectives.
Qualifications
To succeed in this role, you will require:
- A high school diploma or equivalent.
- 2-3 years of experience in customer-facing roles, preferably in banking or finance.
- Proven track record of delivering exceptional customer service and meeting sales targets.
- Strong analytical and problem-solving skills, with attention to detail and accuracy.
Benefits and Perks
As an employee of Southwest Heritage Bank, you can expect a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.
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