Community Liaison
1 month ago
We are seeking a highly motivated and organized Community Liaison to join our team at Capstone on Campus Management LLC. The successful candidate will be responsible for fostering a positive and inclusive living environment for our residents.
Key Responsibilities:
- Develop and maintain relationships with residents, staff, and university personnel to ensure a seamless living experience.
- Provide exceptional customer service and respond to resident inquiries and concerns in a timely and professional manner.
- Collaborate with the management team to plan and implement community events and programs that promote resident engagement and well-being.
- Conduct regular inspections of the community to ensure compliance with company policies and procedures.
- Assist with the administration of resident files and maintain accurate records.
Requirements:
- High school diploma or equivalent required.
- Enrolled as a current University of Maryland Baltimore County student in good academic standing at the time of application and throughout employment term.
- Ability to lift up to 30lbs and navigate up and down stairs.
- Demonstrate proficiency in verbal communication and strong customer service skills.
- Be comfortable working in Excel, Microsoft Word, and other office programs as necessary.
Work Environment:
The work environment is mid-to-high paced with moderate noise levels. The physical demands of this role include sitting, standing, walking, and lifting up to 25 pounds.
Equal Employment Opportunity:
Capstone on Campus Management LLC is an equal employment opportunity employer and does not discriminate in employment opportunities or practices based on race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status, or any other characteristic protected by law.
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