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Maintenance Supervisor

2 months ago


Birmingham, Alabama, United States Pennrose Full time
About the Role

The Maintenance Supervisor will play a critical role in ensuring the upkeep and maintenance of our apartment developments, providing a safe and comfortable living environment for our residents. This position requires a high level of expertise in property maintenance, with a focus on delivering exceptional customer service and ensuring compliance with company and industry standards.

Key Responsibilities
  • Unit Make-Ready Program Management: Effectively manage the unit make-ready program to meet company standards, ensuring timely completion of tasks and maintaining a high level of quality.
  • Collaboration with Property Manager: Work closely with the Property Manager to successfully complete apartment unit inspections, prepare estimates of damage for collection purposes, and ensure seamless communication with residents.
  • Cost Savings and Best Practices: Identify opportunities for cost savings and best practices, sharing them with colleagues to drive continuous improvement.
  • Technology Optimization: Embrace the company's use of technology, optimizing the use of Yardi Maintenance Mobile and Yardi Procure to Pay to maximize savings and efficiency.
  • Risk Management: Follow company Risk Management directives to maintain a safe property environment, ensuring compliance with building codes and industry standards.
  • Repair and Maintenance: Make repairs and perform preventative maintenance to company, industry standards, and building codes, seeking guidance from senior management as needed.
  • Snow Removal and Grounds Maintenance: Remove snow from sidewalks, entry areas, and parking lots using company-approved materials, maintaining a professional snow log.
  • Preventative Maintenance: Ensure all preventative maintenance processes are completed following manufacturers' guidance, maintaining warranty, guarantee, and key physical component identification information.
  • Building Plans and Common Areas: Secure and preserve a set of building plans and maintain common areas in a professional manner, inspecting the property and its grounds daily to identify and resolve issues promptly.
  • Annual Operating Budget: Understand the property's annual operating budget and work to achieve its objectives, proactively managing to avoid surprises and maintaining the property to inspection level every day.
  • Utility Consumption and Expenditures: Monitor utility consumption and related expense, working with the Property Manager to optimize the use of the NWP system and respond to utility alerts.
  • Capital Planning and Budgeting: Provide meaningful input to the capital planning process, budget process, and examine expenditures for cost savings and efficiencies, sharing best practices with colleagues.
  • Team Management: Ensure team members are on-boarded effectively, trained, motivated, and equipped to be successful stewards of the properties, providing guidance and support as needed.
  • Work Orders and Preventative Maintenance: Complete work orders, preventative maintenance, apartment turns, and leasing of vacant apartment units within company policy timeframes, demonstrating excellent customer service.
  • Property Inspections: Ensure the property is prepared to excel at all property inspections, including agency and REAC inspections, without the need for surges in staff and spending.
  • Insurance Administration: Complete insurance administration tasks necessary to successfully conclude insurance claims.
  • Leadership and Mentorship: Serve as a role model, mentor, coach, and trusted resource to field staff and residents, assisting with the Supportive Services program and supporting the Pennrose Academy efforts to heighten the technical expertise of staff.