Customer Service Agent

3 weeks ago


Bloomingdale, Georgia, United States Expeditors Full time
About Expeditors
Expeditors is a global logistics company that provides customized solutions and seamless, integrated information systems to satisfy the increasingly sophisticated needs of international trade.

We are a company that values professionalism, leadership, and a friendly environment, fostering an innovative, customer service-based approach to logistics. Our mission is to recruit, train, and retain the very best logistics and technical experts the world over.

Job Description
We are seeking a skilled Cargo Coordinator to join our team. The successful candidate will be responsible for ensuring smooth and timely freight process flow, accurate and timely data entry into our operational system, and effective communication with customers and vendors.

The estimated annual salary for this role is around $55,000-$65,000 based on experience and location.

Main Responsibilities
  1. Ensure smooth and timely freight process flow
  2. Accurately track and trace transcon files and reporting
  3. Timely billing and delivery of freight
  4. Interact with customers to meet their service standards
  5. Contribute to maintaining good relationships with suppliers

Requirements
  • 6 months to 1 year related experience and/or training
  • Understanding of ocean documentation process
  • Effective interpersonal skills
  • Good computer skills (Excel, Word)
  • Hazardous Materials certification (plus)

Benefits Package
  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company


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