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Assistant General Manager for Aquatic Programs

2 months ago

Lawrenceburg, Indiana, United States Sporting House Full time

Join Our Team at Sporting House

We are seeking a dedicated and experienced Assistant General Manager to support our mission of delivering exceptional aquatic experiences. This role is pivotal in shaping the future of swimming education and ensuring our facilities provide a safe and engaging environment for all.

About Us

At Sporting House, we pride ourselves on being at the forefront of premium aquatic education in the UK. Our tailored programs cater to children aged 0-11, focusing on developing essential swimming skills while ensuring a fun and engaging atmosphere.

Key Responsibilities

  • Assist the General Manager in achieving service excellence and financial targets as outlined in our strategic plan.
  • Oversee the implementation of engaging and effective swimming lessons for both children and adults, ensuring a seamless experience for all participants.
  • Deliver outstanding customer service to swimmers and their families, fostering a culture of care and support within the operational team.
  • Monitor program performance and key business metrics, utilizing data analysis to drive improvements and inform strategic decisions.
  • Lead and manage operational teams, including Lifeguards and Swimming Instructors, ensuring effective scheduling and performance management.
  • Ensure compliance with health and safety regulations, conducting regular risk assessments and maintaining high operational standards.
  • Maintain facility hygiene and operational excellence, striving for top audit scores and adherence to safety protocols.
  • Manage maintenance schedules and budgets, collaborating with contractors to ensure efficient facility operations.

Candidate Profile

The ideal candidate will possess:

  • Strong communication and numerical skills.
  • Experience in sports programming and management.
  • A customer-centric approach with a commitment to quality.
  • Commercial awareness and experience working with performance indicators.
  • Proven leadership skills and the ability to inspire teams.
  • Effective budget management capabilities.
  • A passion for sports, health, and physical activity.

Employee Benefits

We offer a range of benefits to our employees, including:

  • Performance-related bonus opportunities.
  • Discounted swimming lessons for family and friends.
  • Recognition programs and team-building events.
  • Ongoing training and professional development opportunities.
  • Employee assistance programs to support well-being.

Join us in making a difference in the world of aquatic education and helping our community thrive