Sales Associate
1 week ago
As a Sales Associate at Grand Home Holdings Inc, you will be responsible for providing exceptional customer service and sales support in our West LA store.
Key Responsibilities:
- Offer a friendly greeting and make eye contact with customers.
- Help customers envision their ideal backyard setting.
- Ask open-ended questions to understand customers' needs.
- Educate customers on grills and grilling techniques.
- Recommend complementary products to complete the outdoor paradise vision.
- Advise customers on merchandise utilization and care.
- Maintain immaculate floor presentation.
- Perform follow-up calls to customers who made contact in-store.
- Receive and put away weekly replenishment trucks.
- Process payments and prepare sales contracts.
- Be willing to generate leads outside the store by working with local businesses and contractors.
- Good organizational traits for maintaining sales quotes and completed sales.
- Basic writing skills for internal and external email communications.
- Be willing to travel to other stores within the area for coverage.
- Continuous training to maintain and grow product knowledge.
- Willing to assist co-workers.
- Be able to lift up to 50 lbs.
- Basic computer knowledge to use Point of Sales materials and Internet functions.
Work Environment:
Work is normally performed in a typical interior/store environment that requires normal safety precautions. Involves standing more than four hours per day.
Requirements:
- Customer/Client Focus.
- Problem Solving/Analysis.
- Time Management.
- Communication Proficiency.
- Teamwork Orientation.
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