Pet Boarding Operations Manager
7 days ago
We are seeking an experienced Pet Boarding Operations Manager to join our team at K9 Resorts of Pompano Beach. As a key member of our management team, you will be responsible for ensuring the smooth operation of our pet boarding facility.
Responsibilities
- Manage daily operations to deliver exceptional customer service and ensure a safe and healthy environment for our furry guests.
- Oversee employees across all aspects of the resort, including front desk, kennel, and play areas.
- Familiarize yourself with budgets, revenue, and controllable expenses to make informed decisions that drive business growth.
- Empower employees to take responsibility for their roles and goals; delegate tasks and expect accountability and feedback.
- Follow all operational procedures as outlined in the K9 Resorts Operations Manual.
- Be knowledgeable of all basic functions of the point-of-sale system.
- Open the building in the morning and ensure its security at closing.
- Provide tours of the facility to potential customers.
- Develop and implement pet feeding/medication schedules, and feed/medicate dogs when necessary.
- Minimum of 2 years of management experience in pet boarding, kennel management, luxury hospitality, or high-end retail.
- Knowledge and experience in business, supervision, and management.
- Demonstrate a love for dogs.
- Well-organized and detail-oriented.
K9 Resorts offers a competitive salary range based on experience and qualifications. Our benefits package includes health insurance, paid time off, and opportunities for professional growth and development.
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