Banking Professional Brookline Branch

4 weeks ago

Brookline, Massachusetts, United States Rockland Trust Full time
{"title": "Banker Role Overview", "content": "

At Rockland Trust, we're committed to creating a respectful and inclusive work environment where everyone has the chance to succeed. As a Banker, you'll play a key role in our Retail Branch setting, providing exceptional customer service and expert financial guidance to our clients.

Our Bankers are key players in helping our customers achieve their financial goals. You'll use your broad range of financial knowledge and communication skills to address customer needs, ensuring that each customer leaves satisfied not only today, but for years to come.

We're looking for a "people person" who is passionate about making a positive impact on the financial well-being of those in their community. If you're a team player with a positive can-do attitude, we want to hear from you

Key Responsibilities:
  • Support customer relationship development and transaction processing to assist the bank in meeting its sales and service goals.
  • Accurately and efficiently execute the day-to-day transactional needs of the bank's client base, including opening and processing all types of accounts, check cashing, balancing cash drawer, performing settlement procedures, and processing withdrawals and deposits for both consumer and business customers within established guidelines and authority.
  • Proactively cross-sell bank products and services to existing and new customers by utilizing the current tools and tracking systems provided.
  • Make qualified referrals to business partners in the areas of investments, mortgage, cash management, etc.
  • Complete the Home Equity application process with customers, communicate and follow up on application requirements and complete the closing process.
  • Achieve individual and team sales and service goals; actively participate in sales promotions.
  • Use a needs-based consultative approach to recommend products or services that will enhance and complement the customer's relationship.
  • Answer both routine and complex questions concerning customer accounts, products, services, policies, and procedure; troubleshoot customer issues and provide follow-through to ensure resolution.
  • Maintain a solid foundation of product knowledge by taking advantage of trainings as they are offered and completing required trainings within the timeframes provided.
  • Use knowledge, experience, and ability to demonstrate self-service channels to customers, including ATM, Online Banking, and Mobile Banking.
  • Utilize the Salesforce platform for customer interactions, conversations, and follow-up.
  • Create and foster a fun, respectful work environment, in collaboration with Branch Manager.
  • Represent Rockland Trust by establishing meaningful roots in the communities it serves.
  • Adhere to operational, regulatory, and security policies and procedures while balancing customer relationships and risk of loss to the Bank.
  • Assume responsibility for additional reporting duties and responsibilities as required.
Requirements:
  • Two year degree or equivalent job experience.
  • Minimum 1 year sales experience in a financial or retail environment.
  • Must be or become a Notary Public and NMLS certified.
  • Successfully pass the Level I Business Certification.
  • Proficient in Microsoft Word and Excel with ability to operate a variety of office equipment.
  • Strong verbal and written communication skills.
  • Excellent organizational skills, with attention to detail and accuracy.
  • Strong sales orientation with ability to balance multiple priorities, adapt, and work in a team environment.
  • Ability to work intuitively and find creative solutions should any problems arise.
  • High degree of professionalism and ability to demonstrate tact and diplomacy when needed.
  • Positive approach to interactions with customers and team members.
  • Ability to work within normal office requirements, with long periods of standing and continuous customer support.
  • Ability to lift and carry up to 50 pounds.
  • Willingness and ability to work within a flexible work week, which may include weekends, as customer needs dictate.
  • Ability to successfully complete our training program.
Preferred Skills/Experience:
  • Two to four years of teller experience preferred.

We're an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, disability status, protected veteran status, or any other characteristic protected by law. Additionally, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

"}

  • Part Time Banker I Brookline Branch

    4 weeks ago

    Brookline, Massachusetts, United States Rockland Trust Bank Full time

    Job SummaryWe are seeking a skilled Banker to join our Retail Branch team in Brookline. As a key player in our branch setting, you will provide exceptional customer service and expert financial guidance to our clients.Key ResponsibilitiesProvide personalized financial guidance to clientsDevelop and maintain strong relationships with clientsStay up-to-date on...

  • Board Member, Brookline Symphony Orchestra

    3 weeks ago

    Brookline, Massachusetts, United States Brookline Symphony Orchestra Full time

    Join Our Board of DirectorsThe Brookline Symphony Orchestra is a dynamic organization that provides volunteer musicians with opportunities to enhance their skills and enrich the community through affordable performances and outreach events.We are actively working to ensure that the Brookline Symphony Orchestra is a vital part of Brookline's cultural life, a...

  • Board Member, Brookline Symphony Orchestra

    4 weeks ago

    Brookline, Massachusetts, United States Brookline Symphony Orchestra Full time

    Join Our Board of DirectorsThe Brookline Symphony Orchestra is a dynamic organization that provides volunteer musicians with professional leadership and opportunities to enhance their skills while enriching the cultural life of the community through affordable performances and outreach events.About the RoleWe are seeking passionate individuals who are...

  • Council on Aging Director

    36 minutes ago

    Brookline, Massachusetts, United States Town of Brookline Full time

    Job Title: Council on Aging DirectorJoin the Town of Brookline as we seek a highly skilled and experienced professional to lead our Council on Aging team.About the RoleThe Council on Aging Director will be responsible for providing strategic leadership and direction to the Council on Aging team, ensuring the delivery of high-quality services and programs to...

  • Dermatologist Position in Brookline, MA

    3 weeks ago

    Brookline, Massachusetts, United States Northeast Dermatology Associates Full time

    Opportunity Highlights:Highly Competitive Compensation PackageGuaranteed Salary + Productivity BonusPotential Signing & Relocation BonusesStrong patient demand, from patients per day at your comfort levelSupport Staff: 2- 3 MAs trained to scribe, run prior authorizations, appropriate patient follow upWell-appointed facilities complete with specialized...

  • Aquatic Safety Professionals

    1 month ago

    Brookline, Massachusetts, United States Town of Brookline Full time

    Aquatic Safety Professionals SoughtThe Evelyn Kirrane Aquatics Center in Brookline is currently accepting applications for part-time Certified Lifeguards. To be eligible, applicants must possess current certifications in American Red Cross Lifeguard Training (or equivalent) and American Red Cross CPR for the Professional Rescuer (or equivalent)....

  • School Psychologist Position in Brookline, MA

    3 weeks ago

    Brookline, Massachusetts, United States Sunbelt Staffing Full time

    Job SummaryWe are seeking a highly skilled School Psychologist to join our team in Brookline, MA. As a School Psychologist, you will play a vital role in supporting students' academic, social, and emotional well-being.Key ResponsibilitiesConduct comprehensive psychological assessments for students in Brookline, MA.Provide counseling and intervention services...

  • School Psychologist Position in Brookline, MA

    3 weeks ago

    Brookline, Massachusetts, United States Sunbelt Staffing Full time

    Job SummaryWe are seeking a dedicated School Psychologist to join our team in Brookline, MA. As a School Psychologist, you will play a vital role in supporting students' academic, social, and emotional well-being.Key ResponsibilitiesConduct comprehensive psychological assessments for students in Brookline, MA.Provide counseling and intervention services to...

  • School Psychologist Position in Brookline, MA

    2 weeks ago

    Brookline, Massachusetts, United States Sunbelt Staffing Full time

    Job SummaryWe are seeking a dedicated School Psychologist to join our team in Brookline, MA. As a School Psychologist, you will play a vital role in supporting students' academic, social, and emotional well-being.Key ResponsibilitiesConduct comprehensive psychological assessments for students in Brookline, MA.Provide counseling and intervention services to...

  • Library Assistant

    2 weeks ago

    Brookline, Massachusetts, United States Town of Brookline Full time

    Job SummaryThe Town of Brookline Library system is seeking highly motivated and customer-focused professionals to fill part-time Library Assistant roles at the main library in Brookline Village. As a Library Assistant, you will play a vital role in supporting the library's operations, providing excellent customer service, and contributing to the overall...

  • Pet Stylist

    2 weeks ago

    Brookline, Massachusetts, United States BROOKLINE DOG GROOMING Full time

    Job OpportunityWe are seeking a highly skilled and enthusiastic individual to join our team at Brookline Dog Grooming, a reputable and long-established grooming shop in the heart of Brookline.The ideal candidate will have a passion for animals, excellent customer service skills, and the ability to work in a fast-paced environment.Responsibilities will...

  • ABA Therapist Opportunity in Brookline, MA

    3 weeks ago

    Brookline, Massachusetts, United States Sunbelt Staffing Full time

    Job OpportunityWe are seeking a compassionate and enthusiastic Applied Behavior Analysis (ABA) Therapist to join our team in Brookline, MA.ResponsibilitiesImplement ABA therapy programs designed by Board Certified Behavior Analysts (BCBAs) to support individuals with autism.Provide one-on-one therapy sessions, as well as group sessions, to address social,...

  • Chief Assessor

    4 weeks ago

    Brookline, Massachusetts, United States Town of Brookline Full time

    Job SummaryWe are seeking a highly skilled and experienced Chief Assessor to join our team at the Town of Brookline. As a key member of our Finance Department, you will be responsible for managing and overseeing the Assessor's department and the appraisal of property Town-wide, in accordance with state and local statutes and regulations.Key...

  • Children's Librarian II

    3 weeks ago

    Brookline, Massachusetts, United States Town of Brookline Full time

    Job Title: Children's Librarian IIJoin the Town of Brookline's Public Library as a dynamic and innovative Children's Librarian II. This role is responsible for planning and coordinating all children's services for the Brookline Village library, providing professional and direct service work, and advising and assisting patrons in identifying, accessing,...

  • Children's Librarian II

    4 weeks ago

    Brookline, Massachusetts, United States Town of Brookline Full time

    Job Title: Children's Librarian IIJoin the Town of Brookline's Public Library as a dynamic and innovative Children's Librarian II. This role is responsible for planning and coordinating all children's services for the Brookline Village library, providing professional and direct service work, and advising and assisting patrons in identifying, accessing,...

  • Children's Librarian II

    4 weeks ago

    Brookline, Massachusetts, United States Town of Brookline Full time

    Job Title: Children's Librarian IIJoin the Town of Brookline's Public Library as a dynamic and innovative Children's Librarian II to plan and coordinate all children's services for the Brookline Village library. As a key member of our team, you will provide professional and direct service work, advising and assisting patrons in identifying, accessing,...

  • Environmental Health and Safety Specialist

    6 minutes ago

    Brookline, Massachusetts, United States Town of Brookline Full time

    Job OpportunityThe Town of Brookline is seeking a highly skilled Environmental Health and Safety Officer to join its Department of Public Works. This role will be responsible for developing, implementing, and managing environmental, health, and safety programs, plans, and policies to ensure compliance with all applicable government regulations.Key...

  • Specialized Program Paraprofessional

    3 weeks ago

    Brookline, Massachusetts, United States Brookline School District Full time

    Job Title: District-wide Special Education ParaprofessionalJoin the Brookline School District team as a District-wide Special Education Paraprofessional. This role is part of our Specialized Programs, which include LAHB, HOMEBASE, RISE, EXCEL, and BRIDGES.Reports to:Administratively responsible to the building principal/Head of School.Programmatically...

  • Community Clinician

    3 weeks ago

    Brookline, Massachusetts, United States The Brookline Center for Community Mental Health Full time

    About the RoleThe Brookline Center for Community Mental Health is seeking a skilled clinician to join our team as a Community Clinician for our Brookline Housing Authority (BHA) and Brookline Department of Public Health Programs (BDPH). This is an excellent opportunity for a clinician who is passionate about providing quality behavioral mental health...

  • Chief Assessor

    1 day ago

    Brookline, Massachusetts, United States Town of Brookline Full time

    Job Title: Chief AssessorThe Town of Brookline is seeking a highly skilled and experienced Chief Assessor to lead the Assessor's department and oversee the appraisal of property Town-wide. As a key member of the Finance team, the Chief Assessor will be responsible for managing the activities of the Board of Assessors and the entire division, ensuring...