Insurance Policy Advocate

6 days ago


St Augustine, Florida, United States State Farm Insurance Full time

Job Overview: As a Customer Service Representative at State Farm Insurance, you will be responsible for delivering exceptional customer experiences by assisting clients with inquiries, complaints, and policy changes. This role requires strong communication skills, attention to detail, and the ability to provide accurate and timely information regarding insurance products and services.

About the Role: The ideal candidate will have excellent problem-solving skills, be able to work effectively in a team environment, and maintain accurate customer records. This position involves handling billing and payment inquiries, resolving customer issues, and collaborating with team members to ensure customer satisfaction.

Salary and Benefits: We offer a competitive salary of $45,000 - $65,000 per year, depending on experience. In addition to a comprehensive benefits package, our employees enjoy opportunities for professional growth and development through training and mentorship programs.

Required Skills and Qualifications: To succeed in this role, you will need excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. A high school diploma or equivalent is required, and prior experience in customer service or a related field is an asset.

About Us: State Farm Insurance is a leading provider of insurance and financial services, with a commitment to delivering outstanding customer service. Our company values diversity, equity, and inclusion, and we strive to create a workplace culture that reflects these values.



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