Customer Service Representative

1 week ago


Canandaigua New York, United States Community Financial System, Inc. Full time
About the Role

Community Financial System, Inc. is seeking a highly motivated and customer-focused individual to join our team as a Floating Teller. As a key member of our retail banking division, you will be responsible for providing exceptional customer service and financial solutions to our clients.

Key Responsibilities
  • Provide quality customer service and a positive banking experience by handling financial transactions with a professional attitude.
  • Actively listen for potential sales opportunities to promote specific bank products and services, and refer customers accordingly.
  • Conduct customer transactions with accuracy and prepare daily cash balancing within established guidelines.
  • Ability to understand direction and adhere to established policies and procedures.
  • Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position.
Requirements
  • High School Diploma or GED required.
  • Basic math and computer skills.
  • Documentation skills with attention to detail.
  • Professional and friendly interpersonal and communication skills.
  • Clear thinking and ability to stay focused.
  • Must be able to consistently demonstrate the Company's core values: a strong work ethic, integrity, respect for others, responsibility, transparency, and humility.
Benefits
  • Competitive salary with potential for annual merit increase.
  • Comprehensive benefits package, including medical, vision, and dental insurance.
  • 401K with generous match.
  • Pension.
  • Tuition reimbursement.
  • Banking discounts.
Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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