Customer Service Representative

1 day ago


Tampa, Florida, United States Cabinets Full time
Cabinets.com is a fast-growing internet retailer specializing in high-quality, semi-custom discount kitchen cabinets. Our company offers competitive compensation and a casual, collaborative environment where team members can make a positive impact and grow within our organization.

We are currently adding one Service Specialist Assistant to our Customer Service team. The ideal candidate will have well-developed verbal and written communication skills; thorough knowledge of the service or product and ability to describe its functions, features, and details to customers over the phone and through email/chat. Service specialists must be able to respond to customer complaints, requests, and inquiries in a professional and timely manner. This is not a call-center environment.

The key responsibilities for this role include:
  • Answering and directing phone calls, emails, and online chat related questions.
  • Working closely with other team members to ensure all customer needs are being met in a timely and professional manner.
  • General office and administrative tasks.
  • Assisting customers with technical problems when using our products or services.
  • Assisting customers with all shipping-related questions.
  • MAY assist with the Customer Claims process for damaged/missing product.
  • FOLLOWING UP WITH CUSTOMERS to ensure their issues are resolved.
  • Escalating tickets to management as needed.
  • Gathering customer feedback and sharing it with Product, Sales, and Marketing teams.
This position will be office-based in our Tampa/Brandon office for a minimum of the first 90 days of employment. Most of our teams are currently working a hybrid schedule which requires 2 days a week/every week in the office and the remaining 3 days at home. All hybrid employees are required to maintain a designated work space in their home; free from interruptions and distractions and provide their own internet service. Hybrid may be available after all training is satisfactorily completed. Work hours for this position will be Monday through Thursday 9:00 am-6:00 pm and Friday 8:00 AM-5:00 pm est. The estimated salary range for this position is $36,000-$40,000 per year.

  • Tampa, Florida, United States SUN COUNTRY CLEANERS INC Full time

    Welcome to Sun Country Cleaners Inc.! We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, handling cash transactions, and maintaining a clean and organized store environment.Job Responsibilities:Interact with customers in a friendly and...


  • Tampa, Florida, United States Domino's Pizza LLC Full time

    Job Title: Customer Service RepresentativeDescription:We are looking for a charismatic and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the face of Domino's Pizza LLC, providing exceptional service to our valued customers.About Us:At Domino's Pizza LLC, we prioritize customer satisfaction above...


  • Tampa, Florida, United States Domino's Pizza LLC Full time

    Are you a people person with a passion for delivering exceptional customer service? Do you enjoy working in a fast-paced environment where no two days are the same? If so, we have an exciting opportunity for you to join our dynamic team as a Customer Service Representative at Domino's Pizza LLC.Job Description:We are seeking a highly motivated and...


  • Tampa, Florida, United States Chick-fil-A New Tampa at I Full time

    Are you looking for a rewarding career in customer service? Chick-fil-A New Tampa at I is seeking a Customer Service Representative to join our team. As a representative of our brand, you will play a vital role in creating memorable experiences for our guests. In this role, you will provide exceptional customer service, handle cash and credit transactions...


  • Tampa, Florida, United States Banko Overhead Doors Full time

    Company OverviewAt Banko Overhead Doors, we pride ourselves on providing exceptional customer service and building long-lasting relationships with our clients.Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for answering customer inquiries,...


  • Tampa, Florida, United States Cirkul, Inc. Full time

    Cirkul, Inc. is a rapidly growing beverage technology company dedicated to making a healthier world by helping people enjoy drinking more water. We are seeking a talented Customer Service Representative to join our team and provide exceptional customer experiences.This role involves being the first point of contact with customers and engaging with them via...


  • Tampa, Florida, United States Chadwell Supply Full time

    Job OverviewWe are seeking a skilled and detail-oriented Customer Service Representative to join our team at Chadwell Supply. This role involves providing exceptional customer service, processing orders, and resolving any issues that may arise.


  • Tampa, Florida, United States Winn-Dixie Full time

    At Winn-Dixie, we're looking for a skilled Customer Service Representative to join our team. As a key member of our front end team, you'll be responsible for providing exceptional customer service and ensuring that our customers have an enjoyable shopping experience.We estimate the salary for this role to be around $45,000 - $55,000 per year, based on...


  • Tampa, Florida, United States Ultimate Staffing Full time

    At Ultimate Staffing, we are seeking a skilled Customer Service Representative to join our team. As a key member of our support operations, you will be responsible for ensuring timely and accurate order fulfillment while providing exceptional customer service.The ideal candidate will have a strong background in customer-facing roles, with a minimum of three...


  • Tampa, Florida, United States Kangaroo Express Full time

    About the Role:Kangaroo Express is seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining store appearance.As a Retail Store Associate at Kangaroo Express, you will have the opportunity to work in a fast-paced environment,...


  • Tampa, Florida, United States Coldesi, Inc. Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Coldesi, Inc. This role is ideal for individuals who possess excellent communication skills and are passionate about delivering exceptional customer experiences.The successful candidate will be responsible for providing top-notch support to customers, troubleshooting...


  • Tampa, Florida, United States Global Connections to Employment Full time

    About the Role:The Customer Service Representative will be responsible for providing exceptional customer service in a fast-paced retail environment. This part-time role involves working with customers, responding to their needs, and ensuring they have a positive experience.Job Responsibilities:Provide quality customer service to customersRespond to customer...


  • Tampa, Florida, United States Enterprise Full time

    At Enterprise, we're looking for a skilled Customer Service Representative to join our team. In this role, you'll be responsible for providing top-notch customer service and support via phone and other channels.About the Job:Take incoming calls from customers, including reservations, rate quotes, and questions.Provide information and resolution to customers...


  • Tampa, Florida, United States AEG Full time

    AEG Concessions Stand**Job Summary:**We are looking for a friendly and outgoing individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving issues in a timely and professional manner.**Key Responsibilities:**Answer customer...


  • Tampa, Florida, United States Fish Window Cleaning Full time

    We are seeking a Customer Service Representative to join our team at Fish Window Cleaning.About UsWe are a family-owned business with a casual office atmosphere. Our team is dedicated to providing excellent customer service and delivering high-quality window cleaning services to our clients.Job DescriptionThis role involves interacting with customers,...


  • Tampa, Florida, United States iFLY, LLC Full time

    About the RoleWe are seeking an exceptional Customer Service Representative to join our iFLY team. As a key member of our Front Desk team, you will be the first point-of-contact for our guests and play a crucial role in delivering an outstanding experience.ResponsibilitiesPromote customer safety throughout their time in the wind tunnel and facilityActively...


  • Tampa, Florida, United States Sam's Club Full time

    Position OverviewSam's Club is seeking a dedicated and customer-focused Customer Service Representative to join our team. As a key member of our Frontline Cashier team, you will play a vital role in ensuring our members have a positive experience. Your friendly demeanor and exceptional customer service skills will make a significant impact on the club's...


  • Tampa, Florida, United States MCI Military Recruitment Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is ideal for someone who is enthusiastic about delivering exceptional customer experiences and thrives in a fast-paced environment.About the Role:Provide top-notch customer service to clients across the country,...


  • Tampa, Florida, United States Lennar Homes Full time

    Job SummaryAs a Customer Service Representative at Lennar Homes, you will play a critical role in ensuring exceptional customer satisfaction and building trust with homeowners. Your primary responsibility will be to schedule and oversee repairs, maintaining service request logs and documentation of all work performed.Key Responsibilities:- Schedule and...


  • Tampa, Florida, United States NoGigiddy Full time

    We are seeking a highly skilled Customer Service Representative to join our team at NoGigiddy. As a key member of our support team, you will be responsible for providing exceptional customer experiences through prompt and effective issue resolution.This role is ideal for individuals who enjoy helping others and excel in solving problems. You will be working...