Cybersecurity Services Manager

7 days ago


Willowbrook, California, United States ESPO Corporation Full time
Job Overview

ESPO Corporation is seeking a skilled and motivated Cybersecurity Services Manager to lead our professional services team in delivering security solutions utilizing Netskope, Zscaler, and Forcepoint technologies. This player/coach role requires a dynamic individual who can balance hands-on technical delivery with leadership responsibilities, ensuring successful implementation and client satisfaction.

Key Responsibilities:
  • Leadership & Team Development:
    • Lead and mentor a team of Professional Services Engineers.
    • Develop training programs to enhance technical expertise within the team.
    • Foster a collaborative and high-performance work environment.
  • Technical Delivery & Execution:
    • Design, implement, and optimize Netskope, Zscaler, and Forcepoint security solutions for clients.
    • Act as the escalation point for technical challenges and troubleshooting.
    • Conduct security assessments and provide best-practice recommendations.
    • Develop technical documentation, including runbooks, implementation guides, and configuration standards.
  • Client Engagement & Project Management:
    • Serve as a trusted advisor to clients, understanding their security needs and objectives.
    • Lead pre-sales engagements, scoping, and solution design in collaboration with sales teams.
    • Manage project timelines, budgets, and resource allocation to ensure successful deployments.
    • Maintain strong client relationships, ensuring high levels of customer satisfaction and adoption.

Qualifications & Experience:
  • 7+ years of experience in cybersecurity, network security, or cloud security.
  • 3+ years of experience leading or managing a professional services team.
  • Hands-on expertise in deploying and configuring Netskope, Zscaler, and Forcepoint security solutions.
  • Strong understanding of SASE, SWG, CASB, ZTNA, and DLP technologies.
  • Experience in scripting and automation (Python, PowerShell, or similar) is a plus.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to manage multiple projects simultaneously in a fast-paced environment.
  • Relevant certifications such as Netskope Certified Cloud Security Administrator (NCCSA), Zscaler Certified Cloud Professional (ZCCP), and Forcepoint certifications are a plus.


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