Collision Center Back of House Manager

4 days ago


East Brunswick, New Jersey, United States Tesla Full time
Job Title: Collision Center Back of House Manager

At Tesla, we're seeking an experienced professional to lead our collision shop floor teams as a Collision Center Back of House Manager. As a key member of our team, you'll be responsible for delivering an impeccable service experience through driving excellent results and operational efficiency in our collision centers.

Key Responsibilities:
  • Provide effective supervision and coaching to assigned technical employees to achieve quality and service output goals.
  • Maintain shop records and inventories, ensuring smooth workflow through the collision center.
  • Serve as process leader for shop activities, ensuring work standards are defined and systemically improved with input from collision technicians and the rest of the collision center team.
  • Lead, coach, and develop a highly engaged team of technicians, ensuring compliance with safety regulations and the collision center's safety program.
  • Work with employees to resolve technical and personnel problems, scheduling employees to meet collision repair needs and ensuring vacation and other time off consistent with company policies.
  • Responsible for selecting team members and ensuring they receive required training, conducting regular one-on-one developmental meetings to facilitate their professional development and leveling in charge of their careers.
  • Monitor training needs/requirements of the team and individuals, coordinating training as required in partnership with training team resources.
  • Provide effective daily communication to keep all team members working toward the same goals, communicating to employees all issues that affect the service center and overall service organization.
  • Partner with Collision Manager to scale and grow the production of the shop in support of company targets, performing other duties as assigned by the Collision Manager to support business.
Requirements:
  • 7-10 years of collision technical aptitude or experience is preferred.
  • Prior leadership experience in a collision-focused industry is preferred.
  • Ability to meet deadlines and be accountable for quality/quantity, managing multiple tasks with competing priorities and establishing and achieving goals.
  • Able to lead group root cause problem-solving activities and rapidly develop countermeasures.
  • Excellent interpersonal and communication skills, with ability to work a flexible schedule, including evenings, weekends, and holidays.
  • One to three years of industrial supervisory or similar leadership experience is preferred, with experience with Microsoft Office and understanding of repair estimates.
  • Valid driver's license is preferred.

Tesla is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.



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