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Retail Store Manager

2 months ago

Coldwater, Ohio, United States J Group Full time

About J Group

J Group is a leading retailer of high-quality clothing and accessories. We are committed to providing our customers with exceptional service and a wide range of stylish and timeless products.

Job Summary

We are seeking an experienced and motivated Assistant Retail Manager to join our team at our White Plains store. As an Assistant Retail Manager, you will be responsible for leading the sales floor team and ensuring that our customers receive an exceptional shopping experience.

Key Responsibilities

  • Lead the Sales Floor Team
    • Supervise and motivate the sales floor team to achieve sales goals and provide exceptional customer service
    • Develop and implement strategies to improve sales performance and customer satisfaction
  • Customer Service
    • Ensure that customers receive a personalized and exceptional shopping experience
    • Address customer complaints and concerns in a professional and courteous manner
  • Inventory Management
    • Manage inventory levels and ensure that stock is accurately counted and recorded
    • Identify and resolve any inventory discrepancies or issues
  • Store Operations
    • Ensure that the store is maintained in a clean and organized manner
    • Monitor and maintain store appearance and ensure that it meets company standards

Requirements

  • Education
    • High school diploma or equivalent required
  • Experience
    • 2+ years of retail experience, preferably in a management role
  • Skills
    • Excellent communication and leadership skills
    • Ability to work in a fast-paced environment and prioritize tasks effectively
    • Strong problem-solving and analytical skills

What We Offer

J Group offers a competitive salary and benefits package, including medical and prescription coverage, 401(k) eligibility, and amazing discounts on clothing and accessories. We are an equal opportunity employer and welcome applications from diverse candidates.