Housekeeping Associate

3 weeks ago


Dallas, Texas, United States Highgate Hotels Full time

Job Summary

The Turndown Attendant is a key member of the Housekeeping team at Highgate Hotels. This role is responsible for ensuring the highest level of guest satisfaction by providing exceptional service and maintaining the cleanliness and organization of guest rooms.

Key Responsibilities

  • Review turndown list and stock caddie to ensure all supplies, linen, and amenities are available to properly turndown guestrooms.
  • Keep all hallways, public areas, and closets clean, neat, swept, and vacuumed.
  • Prepare housekeeping cleaning cart for next day's use.
  • Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
  • Deliver guest laundry to rooms.
  • Operate pagers and radios efficiently and professionally when communicating with hotel staff.

Requirements

  • Experience in a hotel or a related field preferred.
  • Flexible and long hours sometimes required.
  • Ability to stand during entire shift.

About Highgate Hotels

Highgate Hotels is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. With a portfolio of global properties representing an aggregate asset value exceeding $20B and generating over $5B in cumulative revenues, Highgate provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.



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