Bakery Clerk
2 weeks ago
We are seeking a highly motivated and customer-focused Bakery/Deli Clerk to join our team at Kroger. As a key member of our grocery department, you will be responsible for providing exceptional customer service, maintaining a safe and clean environment, and assisting the department manager in reaching sales and profit goals.
Key Responsibilities:- Prepare items per customer requests using proper bakery equipment.
- Offer product samples to help customers discover new items or products they inquire about.
- Inform customers of bakery and/or deli specials.
- Provide customers with fresh products that they have ordered and the correct portion size.
- Recommend deli or bakery items to customers to ensure they get the products they want and need.
- Use all equipment in the bakery according to company guidelines.
- Prepare foods according to the food temperature logs and follow cooking instructions.
- Measure, prepare, and mix ingredients according to recipe, using a variety of kitchen utensils and equipment.
- Adequately prepare, package, label, and inventory ingredients in merchandise.
- Check product quality to ensure freshness and review "sell by" dates.
- Properly use kitchen equipment, stove, computerized scale, fryer, steamer, and robot coupe.
- Label, stock, and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Understand the store's layout and be able to locate products when requested by customers.
- Stay current with present, future, seasonal, and special ads.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory.
- Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
- Promote trust and respect among associates.
- Create an environment that enables customers to feel welcome, important, and appreciated.
- Adhere to all food safety regulations and guidelines.
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management.
- Display a positive attitude.
- Practice preventive maintenance by properly inspecting equipment and notifying the appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risks, or issues, and illegal activity, including robbery, theft, or fraud.
- Customer Service skills
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math
- Ability to obtain current food handlers permit once employed
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity to join our Kroger team.
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