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Military Enrollment Consultant

2 months ago

Minneapolis, Minnesota, United States ECPI University Full time
Position Overview:

This is a remote opportunity.

ARE YOU A SALES-DRIVEN INDIVIDUAL WHO ASSISTS OTHERS IN DISCOVERING THEIR TRUE POTENTIAL? If so, a career as an Enrollment Consultant with ECPI University could be the perfect fit for you.

Elevate Your Career with ECPI University

Since its inception in 1966, ECPI University has been committed to empowering students to reach their academic and professional aspirations through our innovative educational approach. Our organizational culture emphasizes prioritizing student success through the support of our dynamic team and industry-aligned curriculum.

At ECPI University, we offer a stable work environment, opportunities for professional development, and competitive benefits. If you are passionate about making a positive impact in students' lives, we invite you to explore this opportunity with us.

Employment Benefits

ECPI University offers a comprehensive benefits package, including:

  • Tuition assistance program available for employees and their immediate family members after a specified period of employment.
  • Competitive salary along with medical and dental benefit plans.
  • 401(k) plan with potential employer contributions.
Key Responsibilities:

As an Enrollment Consultant, your primary responsibilities will include:

  • Delivering exceptional customer service to prospective students through consistent outreach and follow-up.
  • Conducting outbound calls to individuals interested in enrolling at the University.
  • Meeting with potential students to thoroughly explain program offerings and advise on suitable options based on their interests, qualifications, and career objectives.
  • Representing the University at various events and to prospective students, parents, and other stakeholders involved in the college selection process.
  • Participating in all admissions department meetings and training sessions.
  • Maintaining accurate records of inquiries and admissions activities.
  • Completing daily activity reports and ensuring timely and accurate completion of enrollment documentation.
  • Keeping all required reports up-to-date and accurate, including information in University systems.
  • Adhering to a strict code of ethics and complying with all University policies, state and federal regulations, and accrediting body standards.
  • Building and nurturing relationships to generate referrals.
  • Collaborating with other departments to enhance student satisfaction.
  • Assisting in the organization and execution of on-campus events and programs.
  • Performing other related duties as assigned.
Qualifications:

Education and Experience:

  • Bachelor's degree is preferred.
  • A minimum of 1-3 years of experience in university admissions or recruitment is required.
  • 2-3 years of relevant experience in appointment setting, interviewing, relationship management, client services, and event coordination.
  • Prior military experience is strongly preferred.
  • Experience working remotely is essential.
  • Any equivalent combination of education and experience will be considered.

Skills and Abilities:

  • A genuine passion for helping others achieve their educational and career goals.
  • Outstanding customer service skills, including effective follow-up and follow-through.
  • Strong oral and written communication abilities.
  • Proficient computer skills and familiarity with professional social media usage.
  • Proven ability to work independently as well as collaboratively within a team.

ECPI University is proud to be an Equal Opportunity Employer.