Retail Sales Associate

2 days ago


Tulsa, Oklahoma, United States David's Bridal Full time
Overview
Dream of working in a fast-paced retail environment where no two days are the same? As a Seasonal Customer Service Representative at David's Bridal, you will be part of a dynamic team delivering exceptional customer experiences. With a passion for helping others and a flair for sales, you'll thrive in this role.

Compensation: $12.50 per hour (hourly wage may vary based on factors such as position, location, training, and/or experience)

About the Role: Our ideal candidate is a charismatic and resourceful individual who can handle multiple customer interactions with ease. As a Customer Service Representative, you will play a critical role in maintaining a positive store environment and providing top-notch support to our guests. You will be responsible for managing customer flow, responding to customer inquiries, and promoting alteration services and personalization options.

Key Responsibilities:
  • Welcome customers with genuine enthusiasm and communicate clearly and concisely over the phone, virtual chats, and in person.
  • Manage customer flow and deliver a Five-Star Customer Service experience using all systems.
  • Maintain service vows, including Being Prepared, Welcoming, Meeting Needs, and Being There for customers.
  • Provide an exceptional service experience to multiple customers at one time and contribute to the store's achievement of Five-Star Customer Service.
  • Proactively address customer concerns and escalate as needed.
  • Promote alteration services and personalization options.
  • Maintain store standards and dress code policy.
  • Respond promptly to customer questions and build long-term relationships.
  • Engage in inventory management procedures and support sales promotions.

Requirements:
  • High school diploma or equivalent degree or 1-2 years of prior retail experience in an apparel, service, or specialty store environment.

Benefits:
  • Flexible schedules
  • 40% merchandise discount
  • $400 bonus for every referral hired with NO LIMIT*
  • Competitive hourly pay rates & team bonus


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