Telephony Support Specialist

21 hours ago


Philadelphia, Pennsylvania, United States Always Best Care Senior Service Full time
Are you a compassionate and organized individual looking for a rewarding career in customer service? Look no further than Always Best Care Senior Service We are currently seeking a Customer Service Representative to join our team.
As a Customer Service Representative, you will play a vital role in providing exceptional support to our clients and their families. Your responsibilities will include responding to customer inquiries and complaints, working collaboratively with the leadership team to complete special projects and tasks, reviewing telephony and making follow-up reminder calls as needed, answering inquiries by clarifying desired information, researching, locating, and providing information in a timely and accurate manner, enhancing organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments, completing/updating reports assigned, completing special projects assigned by leadership team, notifying supervisor of ongoing problems, assuring the confidentiality of all communication, managing schedule and time in accordance with duties, organizing and facilitating project/program specific meetings and training as necessary to successfully complete tasks, maintaining an open-door policy to resolve client and staff concerns, maintaining confidentiality of patient information adhering to HIPAA regulations, maintaining a professional standard of conduct, projecting a positive image of the agency always, complying with operational protocols and safety policies and procedures, adhering to all policies and practices of the agency to maintain established Standards of Care, adhering to all human resource policies set forth in the application operational practices, continually striving to improve by broadening and deepening knowledge through activities such as formal education, attendance at workshops, conferences, participation in professional and related organizations, and individual study and reading, and attending mandatory educational sessions.
The successful candidate will have at least 2 years of experience in a customer service role, with a strong background in medical terminology and coding. You will also need to possess excellent problem-solving skills, data entry skills, multitasking abilities, and computer skills, with proficiency in Microsoft Office Suite. In exchange for your hard work and dedication, we offer a competitive salary ranging from $45,000 to $60,000 per year, depending on experience, as well as a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional growth and development.

  • Philadelphia, Pennsylvania, United States TalentBurst, Inc Full time

    About the OpportunityTalentBurst, Inc is a leading provider of healthcare workforce solutions. We are currently seeking a Medical Telephony Specialist to join our team in Philadelphia, PA.Job Description:Duration: 11 weeksShift: 8 hours per dayEmployment Type: Local ContractThis is a strictly telephonic triage role, where you will be working in the TriCounty...


  • Philadelphia, Pennsylvania, United States 3 Day Blinds (Sales Support) Full time

    Job OverviewWe are seeking a highly skilled and experienced sales support professional to join our team as a Blinds Support Specialist. As a key member of our sales support team, you will play a critical role in ensuring the success of our design consultants by providing coaching, guidance, and support in the field.In this dynamic and fast-paced environment,...

  • Support Specialist

    2 weeks ago


    Philadelphia, Pennsylvania, United States SPIN Full time

    Job OverviewAbout the RoleA Support Specialist provides individualized care and support to enable each person to make choices and achieve their goals.ResponsibilitiesThe role of a Support Specialist is multifaceted and requires a specific set of skills and values.Support Specialists assist individuals who require support to lead self-directed lives and...

  • Support Specialist

    1 day ago


    Philadelphia, Pennsylvania, United States SPIN Full time

    About the PositionWe are seeking a highly motivated Support Specialist to join our team at SPIN. As a Support Specialist, you will work closely with individuals to provide personalized support and help them achieve their goals.Job Overview:This position requires a high level of empathy and understanding to provide individualized support to each person.You...

  • IT Support Specialist

    3 weeks ago


    Philadelphia, Pennsylvania, United States ABBTECH Professional Resources Full time

    We are seeking an IT Support Specialist to join our team at ABBTECH Professional Resources and our partner Dell. The position will be based in the Philadelphia, PA area.Job OverviewThe successful candidate will provide technical support for various computer-related issues, ensuring that systems and equipment are running smoothly and efficiently.Estimated...


  • Philadelphia, Pennsylvania, United States Encompass Family Support Services Full time

    **Company Overview:**Encompass Family Support Services is a dedicated team of individuals striving to make a difference in the lives of families through guidance, support, and individualized programming.We strive to create a work environment where employees feel comfortable and excited about the work they do. Our goal is to serve our community and make it a...

  • IT Support Specialist

    3 weeks ago


    Philadelphia, Pennsylvania, United States Crystora Dynamics Limited Full time

    Crystora Dynamics Limited is a forward-thinking organization that understands the value of skilled IT professionals. We are currently seeking a dedicated IT Support Specialist to join our remote team.As an IT Support Specialist, you will play a critical role in ensuring the seamless operation of our technology infrastructure. Your responsibilities will...


  • Philadelphia, Pennsylvania, United States Healthcare Support Full time

    Job Opportunity: Travel Nurse RN Dialysis in PhiladelphiaWe are seeking a skilled Dialysis Specialist to join our team as a travel nurse in Philadelphia, Pennsylvania.About the Job:This 13-week assignment offers a unique opportunity to work with a top healthcare organization and gain valuable experience in dialysis care.The successful candidate will have...


  • Philadelphia, Pennsylvania, United States Healthcare Support Full time

    We are seeking a skilled Dialysis Nursing Specialist to join our team on a contract basis in Philadelphia. This is a fantastic opportunity for an experienced RN to work with a top healthcare organization and contribute to delivering high-quality patient care.About the RoleAs a Dialysis Nursing Specialist, you will be responsible for providing expert nursing...

  • Support Specialist

    1 day ago


    Philadelphia, Pennsylvania, United States SPIN Full time

    Join our team at SPIN as a Support Specialist and contribute to making a positive impact on the lives of adults with autism and intellectual disabilities.Key ResponsibilitiesAs a Direct Support Professional, your key responsibilities will include:Providing support to individuals in their daily lives, promoting independence and participation in their...


  • Philadelphia, Pennsylvania, United States Tri-Force Consulting Services, Inc. Full time

    About the RoleTri-Force Consulting Services, Inc. is seeking a skilled Technical Support Specialist to join our team in Philadelphia, PA.We offer a competitive salary of $65,000 - $85,000 per year, based on experience.Job DescriptionThis 12-month onsite role will involve providing top-notch customer service and technical support to our clients through...


  • Philadelphia, Pennsylvania, United States American Paradigm Schools Full time

    Job SummaryWe are seeking a highly motivated Education Support Specialist to join our team at American Paradigm Schools. This role is responsible for maintaining discipline, surveillance, and control over non-instructional activities of students.The ideal candidate will have experience working with youth, including responsibility for maintaining discipline...

  • Renal Care Specialist

    2 weeks ago


    Philadelphia, Pennsylvania, United States Healthcare Support Full time

    About the Role:\helpers we are seeking a skilled Renal Care Specialist to join our team in Philadelphia, PA. This 13-week assignment offers a unique opportunity to make a meaningful impact in the lives of patients requiring dialysis care.\Key Responsibilities:\\Provide high-quality patient care, ensuring the safety and well-being of individuals with...


  • Philadelphia, Pennsylvania, United States Septa Full time

    About SEPTASEPTA is the sixth largest transportation system in the United States, providing a vast network of fixed route services across a 2,200 square mile region. Our mission is to deliver efficient and reliable transportation to the Philadelphia area.Job SummaryWe are seeking a Telecom System Tech (5738) in our City Transit Division Communications &...


  • Philadelphia, Pennsylvania, United States Penn Medicine Full time

    Penn Medicine is dedicated to providing exceptional patient care. As a Medical Support Specialist, you will play a crucial role in supporting our nursing team and contributing to the delivery of high-quality care.Job SummaryWe are seeking a skilled and compassionate Medical Support Specialist to join our team. In this role, you will work under the direct...

  • Support Specialist

    2 days ago


    Philadelphia, Pennsylvania, United States SPIN Full time

    About the RoleServing as a Support Specialist at SPIN, you will provide individualized care and support to empower individuals in leading self-directed lives. This role is ideal for those who are passionate about making a difference in the lives of others. Your primary focus will be on assisting individuals in achieving their goals and aspirations.**Key...

  • Support Specialist

    4 days ago


    Philadelphia, Pennsylvania, United States Resources for Human Development Full time

    About the RoleWe are seeking a Support Specialist to join our team at Resources for Human Development in Philadelphia. This is a part-time, on-call position that offers a competitive salary of $17.50 per hour.Job ResponsibilitiesProvide direct support to individuals with intellectual and developmental disabilities in a community-based setting.Assist...


  • Philadelphia, Pennsylvania, United States Thomas Jefferson University & Jefferson Health Full time

    Salary: $55,000 - $65,000 per yearAbout the OpportunityWe are seeking a skilled Clinical Support Specialist to join our team at Thomas Jefferson University & Jefferson Health. As a Clinical Support Specialist, you will be responsible for performing full clerical, administrative, and general office duties involving transcription, typing, record and file...


  • Philadelphia, Pennsylvania, United States SPIN Full time

    Job OverviewWe are seeking a dedicated Caregiver and Support Specialist to provide individually focused care and support to individuals in our community.


  • Philadelphia, Pennsylvania, United States Parts Distribution Xpress Full time

    Job Title: Operations Support SpecialistParts Distribution Xpress is looking for an experienced Operations Support Specialist to join our team.The successful candidate will be responsible for providing essential support to the Office Manager and performing duties as an Account Administrator. This role involves overseeing various administrative and...