Pest Control Scheduler
4 weeks ago
We are seeking a highly motivated and organized individual to join our team as a Scheduler/Inside Sales professional. As a key member of our Certified Employment Group, you will be responsible for scheduling appointments, handling customer inquiries, and providing exceptional customer service.
Key Responsibilities:
- Schedule appointments for pest control services and assign technicians based on company priorities.
- Coordinate with technicians to optimize route planning and ensure timely updates to customers.
- Provide customers with 2-hour arrival windows and follow up with them post-service to gauge satisfaction and request reviews.
- Maintain accurate records of customer interactions and ensure all required information is documented.
Requirements:
- Excellent organizational skills and ability to multitask in a fast-paced environment.
- Strong communication skills, both verbal and written, with a focus on customer service.
- Ability to work under pressure and maintain a high level of attention to detail.
- Proficient in using CRM software and other scheduling tools.
- Prior experience in scheduling, customer service, and inside sales is preferred.
What We Offer:
A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.
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