IT Technical Specialist

4 days ago


South Hackensack, New Jersey, United States GMA Accessories, Inc. Full time
Job Overview

We are seeking a skilled IT Technical Specialist to join our team at GMA Accessories, Inc. in South Hackensack, NJ.

About the Role

This is a $65,000 - $90,000 per year opportunity for an individual with a passion for technology and excellent communication skills.

Key Responsibilities
  • Respond to technical requests via phone, email, or in-person
  • Detect and resolve hardware and software issues
  • Research solutions using available resources
  • Log all interactions according to standard help desk procedures
Requirements and Qualifications
  • Bachelor's degree from an accredited university or college, or 2 years of college with emphasis in computer technology and equivalent work experience
  • Excellent oral and written communication skills
  • Customer service orientation
  • Problem analysis and problem-solving skills
  • Ability to handle stress and deliver positive service
Preferred Skills
  • Knowledge of Microsoft Office 365
  • VMware Virtual environment & VEEAM Backup
  • Networking techniques and equipment
  • Windows Desktop/Workstation Operating Systems /Win10
  • MS Office
  • Linux/MAC OS support


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