Customer Service Team Member

3 days ago


San Marino, California, United States Julie Montenegro - State Farm Agent Full time
About the Job: At Julie Montenegro - State Farm Agent, we're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will play a crucial part in delivering exceptional customer experiences through various channels, including phone, email, and chat.

Your responsibilities will include providing friendly and efficient assistance with policy inquiries, updates, and claims, as well as utilizing digital tools and platforms to connect with a younger demographic. To succeed in this role, you'll need excellent communication skills, technical proficiency with digital communication tools, and a customer-oriented mindset.

About the Requirements: The ideal candidate will possess a high school diploma or equivalent, with a college degree being a plus. Familiarity with social media platforms and digital communication tools is also essential. Previous customer service experience is not required but is advantageous. As a member of our team, you'll have the opportunity to learn and grow with us, receiving training and development opportunities to enhance your skills and advance your career.

About the Compensation: The estimated annual salary for this position is $45,000-$65,000, depending on experience. We offer a range of benefits, including health insurance, dental insurance, and flexible scheduling, to support your well-being and success.

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