IT Infrastructure Maintenance Specialist

5 days ago


Cincinnati, Ohio, United States SLK Software Services Pvt LTD Full time

Job Description

As an IT Infrastructure Maintenance Specialist at SLK Software Services Pvt LTD, you will play a critical role in ensuring the smooth operation of our IT infrastructure. Your responsibilities will include managing and maintaining our desktops, laptops, and mobile devices, as well as packaging and deploying software applications and updates.

Key Responsibilities:

  • Ensure the stability and performance of our end-user computing environments by managing and maintaining desktops, laptops, and mobile devices.
  • Packaging and deploying software applications and updates to meet business requirements.
  • Managing operating systems, performing OS updates, and troubleshooting issues to minimize downtime.
  • Evaluating and resolving application compatibility issues to ensure seamless user experience.
  • Collaborating with our helpdesk teams to provide exceptional user support and resolve technical issues.
  • Configuring and maintaining security measures to protect our network and data from threats.
  • Maintaining detailed documentation of device configurations, software packaging, and support procedures to ensure knowledge sharing and efficiency.
  • Delivering regular reporting to management on system performance, security incidents, and other key metrics.

Estimated Salary: ₹800,000 - ₹1,200,000 per annum, depending on experience and qualifications.



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