Luxury Sales Professional
5 days ago
As a Luxury Sales Professional with Tapestry, you will play a key role in delivering exceptional customer experiences and driving sales growth in our high-end fashion retail environment. Our team is passionate about providing personalized service and fostering lasting relationships with our clients. If you have a passion for luxury fashion and are looking to join a dynamic team that values innovation and inclusivity, we encourage you to apply.
This role involves creating personal sales and clienteling strategies in partnership with management, meeting customer needs through solution-oriented thinking, and building credibility and trust as a personal fashion advisor. You will understand organizational objectives and make decisions that align with Company priorities and values.
You will also be responsible for demonstrating Coach's Selling and Service expectations at all times, influencing customers' purchase decisions by balancing patience and assertiveness, taking ownership of delivering results, and actively being aware of personal and store metrics to achieve goals. Additionally, you will flex your selling techniques to contribute to overall store financial results and develop product knowledge skills to remain aware of current collections.
Key Responsibilities- Create personal sales and clienteling strategies in partnership with management.
- Meet customer needs through solution-oriented thinking.
- Build credibility and trust as a personal fashion advisor.
- Demonstrate Coach's Selling and Service expectations at all times.
- Influence customers' purchase decisions by balancing patience and assertiveness.
- Take ownership of delivering results and actively be aware of personal and store metrics to achieve goals.
- Flex selling techniques to contribute to overall store financial results.
- Develop product knowledge skills to remain aware of current collections.
Requirements
Experience: 1-3 years of previous selling experience in a luxury retail service environment preferred. Possesses current knowledge of fashion trends and competition in the marketplace.
Education: High school diploma or equivalent; college degree preferred.
Technical: Knowledge of cash registers systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet).
Physical: Ability to communicate effectively with customers and team. Mobility to maneuver the sales floor and stock room to provide and support customer service. Reach above/bend to obtain product for customers from store fixtures/shelves at various heights and climb ladders/stairs/step-stools to perform visual merchandising and housekeeping duties. Ability to frequently lift and carry up to five pounds and at times lift and carry product/cartons up to fifty pounds to process product shipment/transfers.
Schedule: Ability to work a flexible schedule to meet the needs of the business, including nights, weekends, busy seasons, and high retail traffic and sales days.
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