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Insurance Support Specialist
3 weeks ago
We are seeking a highly motivated Insurance Support Specialist to join our team at Nam Pham - State Farm Agent. As a key member of our team, you will be responsible for providing exceptional service to our clients while maintaining a high level of professionalism and expertise.
Responsibilities:
- Assist clients with insurance policy inquiries and provide detailed information about coverage options.
- Resolve customer complaints in a timely and professional manner.
- Work closely with the sales team to promote insurance products and services.
- Develop and maintain strong relationships with clients to ensure long-term loyalty and satisfaction.
Requirements:
- Familiarity with insurance terminology and policies.
- Excellent written and verbal communication skills in English and Vietnamese.
- Ability to work flexible hours to accommodate client needs.
Benefits:
- Competitive salary range: $50,000 - $65,000 per year.
- Comprehensive benefits package, including health insurance and retirement plans.