Guitar Instrument Technician
2 weeks ago
Guitar Center is a dynamic and creative environment where musicians and non-musicians alike can thrive. As our Guitar Instrument Technician, you will play a vital role in delivering exceptional customer experiences while showcasing your expertise in instrument maintenance and repair.
About the Role
This is an exciting opportunity to join our team as a skilled Guitar Instrument Technician. You will be responsible for providing top-notch service to customers, ensuring their instruments are in excellent condition, and assisting in the maintenance of store-owned equipment.
Key Responsibilities
- Perform routine maintenance and repairs on customer-owned instruments with precision and attention to detail
- Provide exceptional customer service, addressing queries and concerns with professionalism and courtesy
- Maintain store-owned gear, adhering to quality standards and safety protocols
- Process warranty claims efficiently, ensuring timely resolution and customer satisfaction
- Contribute to a positive store environment, collaborating with colleagues to achieve business objectives
Requirements
- Demonstrated expertise in guitar repair and maintenance, with a strong understanding of relevant techniques and tools
- Excellent communication skills, with the ability to connect with customers from diverse backgrounds
- Strong problem-solving abilities, with a proactive approach to resolving issues
- Familiarity with Guitar Center products and services, with a willingness to learn and grow
What We Offer
- A competitive salary range of $45,000 - $65,000 per annum, depending on experience
- A comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off
- Ongoing training and development opportunities, enabling you to enhance your skills and advance your career
- A dynamic work environment that values creativity, collaboration, and employee well-being
About Guitar Center
Guitar Center is an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace culture. We believe in empowering employees to grow professionally and personally, while delivering exceptional experiences to our customers.
Keywords:
guitar repair, customer service, music industry, instrument maintenance, retail, musical instruments, customer experience, technical skills, craftsmanship, gig leave, tuition reimbursement, mental health support
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