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Sales Associate

2 months ago

San Francisco, California, United States Madewell (Fairtrade Line) Full time

About Madewell (Fairtrade Line)

Madewell is a leading fashion brand that values quality, sustainability, and community. We're committed to providing exceptional customer experiences and fostering a positive work environment.

Job Summary

We're seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for delivering outstanding customer service, driving sales, and maintaining a high level of product knowledge.

Key Responsibilities

  • Customer Service
    • Provide exceptional customer service, ensuring a seamless and personalized shopping experience.
    • Respond to customer inquiries, resolve issues, and make recommendations to drive sales.
  • Sales and Merchandising
    • Meet or exceed sales targets by maintaining a high level of product knowledge and making recommendations to customers.
    • Stay up-to-date on new products, promotions, and sales events to effectively communicate with customers.
  • Store Operations
    • Maintain a clean and organized store environment, adhering to company standards.
    • Assist with visual merchandising, including setting up displays and maintaining store fixtures.
  • Team Collaboration
    • Work collaboratively with colleagues to achieve sales goals and maintain a positive work environment.
    • Participate in training and development programs to enhance product knowledge and sales skills.

Requirements

  • Customer Service
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and adapt to changing situations.
  • Sales and Merchandising
    • Strong product knowledge and ability to make recommendations to customers.
    • Ability to meet or exceed sales targets.
  • Store Operations
    • Ability to maintain a clean and organized store environment.
    • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Team Collaboration
    • Ability to work collaboratively with colleagues.
    • Flexibility to work a variety of shifts, including evenings and weekends.

What We Offer

  • Competitive Compensation
    • Competitive hourly wage and bonus program.
  • Benefits
    • Medical, dental, and vision insurance.
    • 401(k) plan with company matching contributions.
  • Professional Development
    • Opportunities for training and development to enhance product knowledge and sales skills.
  • Work-Life Balance
    • Flexible scheduling to accommodate varying work and personal needs.

Equal Opportunity Employer

Madewell is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.