Patient Transport Associate

1 week ago


New Haven Connecticut, United States Yale New Haven Health Full time
Job Summary

We are seeking a highly skilled and compassionate Patient Transport Associate to join our team at Yale New Haven Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and transportation services to our patients and staff.

Key Responsibilities
  • Transportation Services: Safely and efficiently transport patients throughout the hospital and clinics, utilizing a computerized patient transport system to ensure timely delivery and meet established service standards.
  • Patient Care: Provide transfer assistance to nursing and patient care staff, following established standard operating protocols and procedures to ensure patient safety and comfort.
  • Equipment Maintenance: Properly use and maintain equipment, including routine checks for cleanliness and safety, and identify and report defective equipment to ensure patient safety and comfort.
  • Communication: Exhibit a professional, courteous, and positive demeanor at all times, using established scripts to greet, handoff, and close with patients to ensure a friendly, safe, and caring experience.
  • Team Collaboration: Work effectively and respectfully with patients, physicians, co-workers, and departmental personnel to ensure seamless patient care and transportation services.
Requirements
  • Education: High school graduate or equivalent.
  • Experience: Minimum of 1 year general experience in customer service (preferably healthcare), with computer experience and patient care experience preferred.
  • Skills: Data entry, enhanced telephone service skills, and ability to work effectively in a high-demand/high-volume service department.
Physical Demands

The position requires the ability to lift 40 lbs and utilize proper body mechanics in moving and lifting patients and files, with extensive pushing, pulling, lifting, and walking.



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