Customer Relations Associate

7 days ago


Glendora, California, United States istaffpros Full time
About the Role

The ideal candidate will possess excellent communication skills, be able to multitask and work well under pressure. As a Sales and Customer Interaction Specialist, you will respond to incoming customer calls and resolve their inquiries in a timely and professional manner.

You will also follow up with existing and potential clients to ensure their needs are met, collaborate with colleagues to achieve individual and team performance metrics, and perform other duties assigned by management.

Key Responsibilities
  • Respond to customer inquiries via phone and resolve issues promptly.
  • Foster strong relationships with existing and potential clients through proactive communication and follow-up.
  • Collaborate with colleagues to meet performance metrics and drive business growth.
Requirements
  • High school diploma or equivalent required.
  • Excellent written and verbal communication skills.
  • Ability to work in a fast-paced environment and meet performance metrics goals.
Benefits
  • Competitive hourly wage: $25-$30 per hour.
  • Commission and bonus opportunities.
  • Health insurance and 401(k) available.
  • Paid time off.
  • Licensing and continuing education reimbursement.
  • Paid product training.


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